Sales Associate
At a glance
| Location | Remote (anywhere) |
| Type | Full-time |
| Hours | 9:00 AM – 5:00 PM US Eastern Time, Monday to Friday |
| Reports to | The founder |
| Experience | Sales or customer-facing experience helps. We train you on the product. |
About the role
Our customers are small-business owners in the United States. Most of them find us through our outreach and reply with a question. You turn those replies into conversations, and those conversations into customers.
What you'll do
- Answer every reply the same day. Prospects reply to our outreach with questions. You answer each one clearly and honestly, using our playbook, and move the conversation toward a call or a decision.
- Run calls. You call prospects at times that suit them, learn what they need, and explain how we can help and what it costs. You agree on a next step before you hang up.
- Send proposals and payment links. When someone is ready, you send the right offer and link, and confirm the details in writing.
- Follow up until there's an answer. Every open conversation has a next step and a date. You follow up on time until it's a yes or a no.
- Keep the pipeline accurate. Every lead, call, offer and outcome goes in our tracker the same day.
- Hand new customers to operations. When someone pays, you pass on everything that was promised, so the work starts without anyone asking the customer a question twice.
Three rules we don't bend
- We only promise what we can deliver. If you're not sure, check before you say it.
- Prices come from our price list. Never make one up on a call.
- Every conversation is logged the same day.
Your first 30 days
- Week 1: learn the product and the playbook, and listen in on calls. You draft replies, and the founder reviews them before they go out.
- Week 2: send your own replies and run your first calls, with the founder listening.
- Weeks 3–4: your own share of the pipeline: replies, calls and follow-ups.
What we track every week (from week 3)
- Replies answered the same day
- Follow-ups sent on the date set
- Calls held, each with an agreed next step
- Customers closed
- A tracker that's up to date at the end of every shift
Who we're looking for
- Fluent spoken and written English. You're comfortable on the phone with US business owners.
- You stay calm with objections, and with a "no".
- Organized: you know every open conversation and its next step.
- Honest: you'd rather lose a sale than overpromise.
- Reliability: you keep the fixed hours, every day.
- You're comfortable with Gmail, Google Sheets and Slack, or can pick them up in a day.
- Your own laptop, a headset, stable internet, a quiet place to take calls, and backup power.
Nice to have: inbound or outbound sales with US customers, B2B sales, or customer success.
Hours and setup
- Fixed hours: 9:00 AM – 5:00 PM US Eastern Time, Monday to Friday.
- Fully remote. During the shift the team works together in a shared Google Meet room.
- Training is paid from day one.
How to apply
Submit your CV and two lines on why you want this job using the application form. If you can, attach a voice recording of one minute or less introducing yourself in English. It's optional, but it helps.
- A 15-minute call with the founder.
- A paid 3-day trial on real work.
- We decide right after the trial.